We find that most account owners are less reliant on additional support once they are up and running. We do offer priority support packages to fast moving business.
|Details||QicWorks customer||QicWorks partner||Customer priority support||Customer premium support|
|Price||Free||Free||$500 per month||$1,000 per month|
|Dedicated support hours||*10 hours per month||*5 hours per month||*10 hours per month|
|Access to help centre and support tickets||7 x 24 Every Day|
|Email support||Standard||Expedited||4 hours||Expedited|
|Phone support response time (within)||24 hours||4 hours||4 hours||2 hours|
|Dedicated support person||No||Yes||Yes||Yes|
1. *Monthly support hours expire at the end of each period.
2. Prices are in Australian dollars and exclude GST.
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